COVID-19 Update

All examinations, vaccines, diagnostic tests, sick and injured pet care, boarding, grooming and other veterinary services WILL CONTINUE.

Curbside Protocol: Currently we are not allowing people into the hospital and are performing curbside appointments:  Once you enter our parking lot, please call to inform staff you are here and at what station you are parked (we have numbered parking stalls).  All communications will be by phone to minimize any exposures to you or staff.  If you come in with a dog, we will replace your leash with one of ours.

Once your pet is examined, a doctor or staff will call you to review the case and answer any additional questions.  Your pet will then be delivered back to you. 

If you are sick (tested or not), but your pet needs care, please follow these protocols: 

• limit contact with your pet until more information is known about the virus.
• Have another member of your household take care of walking, feeding, and playing with your pet.
• If you have a service animal or you must care for your pet, then wear a facemask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them.
•  Importantly, if possible, please have someone else besides yourself bring your pet in. 
• In all cases, inform us in advance of your illness.  We will still plan to take care of the needs of your pet.

Payments: debit or credit cards are preferred as to minimize exposures to all.

We appreciate your understanding of these protective procedures during these times.

Adjusted business hours:
Monday – Friday 8am to 6pm. Saturday/Sunday – 9am to 5pm.

Your pet’s health and well-being are our priority, if your existing appointment is affected by these changes, we will contact you to reschedule. If you have any questions or concerns or are uncertain as to what services we are currently able to accommodate, please don’t hesitate to call us at 503-850-6280.

For the most current information, log onto this link: https://govstatus.egov.com/or-covid-19

We appreciate your understanding during this difficult time.

Stay Well,
Your ACGLO Family